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Mailroom
Location: Social Sciences I, Rm. 101
Hours: These vary from quarter to quarter. Current hours are:
Tuesday, 4/17: 11:00 am-5:00 pm
Wednesday, 4/18: 11:00 am-4:00 pm
Thursday, 4/19: 11:00 am-5:00 pm
Friday, 4/20: 12:00-4:00 pm
Sundays: Closed
(posted 4/13/12)
Be sure to check the College Nine mailroom doors for the most updated hours. There will be occasional, unscheduled closures due to illness, unforeseen circumstances or mailroom-related errands.
Contact Information: For additional mailroom questions, please call the Colleges Nine and Ten Academic Advising Office at 831-459-3474 to speak with the Mailroom Supervisor or email kohanlon@ucsc.edu.
Frequently Asked Questions
How are mailboxes assigned and where do I get my mailbox information?
I live off campus and would like a mailbox. What do I do?
Where do I pick up my packages?
What do I do if I lost my mailbox combination?
What do I do if my mailbox is broken?
How should my mail be addressed?
It says my package has arrived online, but I don't have a slip yet. Where is it?
How do I get my mail forwarded?
I am enrolled in summer session. How do I get a mailbox for the summer?
What do I do if there is a letter in my mailbox that is not for me?
How are mailboxes assigned and where do I get my mailbox information?
All College Nine students who are living on campus are assigned a mailbox.
Mailboxes are reassigned every year. Both new and continuing students will be sent an email with their mailbox information to their UCSC email account.
Can I get a mailbox If I live off campus?
Yes! If you are living off campus and would like to request a mailbox, please contact the mailroom supervisor.
Where do I pick up my packages?
When you receive a package at your college address, a package slip will be placed in your mailbox. To pick up packages, present this slip and your picture ID during posted open hours only.
Packages are not kept indefinitely. Packages that are not picked up in a timely manner are deemed unclaimed and then returned to sender.
I lost my mailbox combination, what do I do?
It is the students' responsibility to keep track of their mailbox information. Only when absolutely necessary, mailroom staff can look up forgotten or lost information. You will need a picture ID to retrieve this information.
What do I do if my mailbox is broken?
Report the problem right away to the mailroom clerk.
How should my mail be addressed?
Do not use nicknames or pen names. Improperly addressed mail may be refused and returned to sender. Please notify your family and friends.
Your full name
UCSC, College Nine #(Your box #)
500 McLaughlin Drive
Santa Cruz, CA 95064
It says my package has arrived online, but I don't have a slip yet. Where is it?
Different carriers have different tracking methods.
Both UPS and FedEx use tracking numbers and consider the package delivered when a staff member signs for it.
USPS records when a package reaches the nearby distribution center. It may take a few more days for your package to reach the college mailroom.
How do I get my mail forwarded if I am going to be away from UCSC?
Forwarding services are provided for a maximum of 90 days to students who have had a college mailbox and are moving off campus, who are going on EAP, graduating, leaving for the summer, transferring, withdrawing or taking a leave of absence. To activate forwarding service, fill out a forwarding address card and return it to the Academic Advising Office, Social Sciences 2, Room 150. Cards can be obtained from the mailroom or from the Academic Advising Office.
I am enrolled in summer session. How do I get a mailbox for the summer?
Students who are enrolled for summer session may elect to retain their old mailbox through the summer. To request keeping a summer mailbox, fill out the "keep mailbox" section of a forwarding address card and return it to the mailroom or the Academic Advising Office.
Where can I mail a letter?
Your College Nine mailroom is not a full service post office, a UPS or FedEx pick-up spot.
The closest U.S. mailbox for outgoing mail is located next to the Social Sciences 2 circle. Be sure to put your mail in the blue USPS box. The white box is for intercampus mail.
Where can I mail a package?
Your College Nine mailroom is not a full service post office, a UPS or FedEx pick-up spot.
You can go to the Campus Post Office (located in Baskin Engineering) to purchase postage or send USPS packages. There is also a drop box for Fed Ex here. For exact location, open hours and range of services visit http://cms.ucsc.edu/uspssubstation.html.
The nearest UPS location is next to the Safeway on Mission St. at :
849 ALMAR AVE, STE C
SANTA CRUZ, CA 95060-5848
Web: http://www.theupsstorelocal.com/1128/
Telephone: (831) 426-5762
Where can I purchase stamps?
Your College Nine mailroom is not a full service post office, a UPS or FedEx pick-up spot.
You can go to the Campus Post Office (located in Baskin Engineering) to purchase postage or send USPS packages. For exact location, open hours and range of services visit http://cms.ucsc.edu/uspssubstation.html.
What do I do if there is a letter in my mailbox that is not for me?
If you have a college mailbox, you are required to check your mail frequently. If you receive mail that is not addressed to you, return it immediately to the mailroom staff.